At Santiago Appliance Repair, accessible via our website, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website and engage with our services. By using our website and submitting any call request forms, you agree to the terms of this Privacy Policy.
Information We Collect
When you contact us through our call request form or by phone, we collect certain personal information that you provide to us, including your name, phone number, and email address. Additionally, our website may collect non-personal browsing data using cookies and web beacons to enhance user experience. This non-personal data includes browser type, access time, and referring website addresses, which help us improve our site and services.
How We Use Your Information
We use the information we collect to respond to your inquiries and provide the services you request. Specifically, you consent to allow us and our trusted partners to contact you by phone, email, or text for service-related purposes. This includes confirming appointments, providing service updates, and following up on service satisfaction.
Information Sharing
Your personal information may be shared with our trusted partners who assist us in operating our business and servicing you. These partners are contractually obligated to protect your information and only use it in connection with providing services to Santiago Appliance Repair. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Your Rights
You have rights regarding the personal data you submit to us. If you wish to opt-out of communications from us or our partners, or if you want to access, update, or delete your personal information, you may contact us at (951) 498-4470. Please note that by opting out, our ability to provide certain services to you may be limited.
Legal Disputes
By using our website and services, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes concerning our website or services. Should a dispute arise, the maximum compensation you can claim is limited to $100. Additionally, you agree to bear your own legal fees and expenses should any dispute require resolution beyond negotiation.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. We advise you to review this policy periodically for any changes. Your continued use of our website after any modifications to the Privacy Policy will signify your acceptance of the revised policy.
Thank you for choosing Santiago Appliance Repair. We are dedicated to providing you with excellent service while safeguarding your privacy.
